Frequently Asked
Questions
Find answers to common questions about our coffee, subscriptions, and delivery.
Our subscriptions run for a minimum of 3 months, with the freedom to change your coffee anytime and cancel easily once your first 3 months are complete.
Shipping is just £2 per subscription delivery, with no hidden fees
We do! Choose from our decaf range when setting up or managing your subscription.
Yes! Pick up a one-off bag anytime. Though if you're a regular, a subscription works out better value and you'll never run out.
Absolutely. Update your grind preference in your account anytime before your next order is processed.
Yes! Adjust how many bags you receive per delivery in your account settings. Perfect for stocking up or scaling back.
Yes! Log in to your account and choose how often you'd like to receive coffee — weekly or monthly. Changes take effect on your next order.
Log in to your account to see your next delivery date and upcoming billing date. You'll also get an email reminder before each order is processed.
Of course. Update your delivery address anytime in your account settings. Just make sure to do it before your next order is processed.
Yes! Log in to your account to update your coffee, and changes apply from your next order.